Cancellation Policy:

• Order Cancellation: You can cancel your order before it has been dispatched from our facility. To cancel your order, please contact our customer support team at info@rapidsgo.com or call us at +91 72485 93702 with your order details.
• No Cancellation Fees: We do not charge any cancellation fees for orders canceled before dispatch.
• Late Cancellation: Orders canceled after dispatch may be subject to charges. Please contact our customer support team for assistance.

Refund Policy:

• Eligibility for Refund: Refunds are applicable for canceled orders before dispatch or in cases of failed deliveries due to our fault. Refunds may also be issued for damaged or lost shipments, subject to investigation.
• Refund Process: Refunds will be processed within 14 business days from the date of cancellation or confirmation of eligibility. The refund will be issued to the original payment method used for the transaction.
• Partial Refunds: In some cases, partial refunds may be issued based on the condition of the returned items or services.
• Refund Inquiries: For any refund-related inquiries or assistance, please contact our customer support team at info@rapidsgo.com or call us at +91 72485 93702 with your order details.

Exceptions:

• Customized Services: Refunds may not be applicable for customized services or deliveries as per specific customer requirements.
• Promotional Offers: Refunds for orders placed under promotional offers or discounts will be processed based on the terms and conditions of the offer.

Contact Us:

For any further queries or assistance regarding our Refund & Cancellation Policy, please feel free to contact our customer support team at info@rapidsgo.com or call us at +91 72485 93702.

Thank you for choosing RapidsGo Express. We appreciate your business and look forward to serving you again.